Refund policy
30-Day Satisfaction Guarantee We stand behind every product we sell. If you're not completely satisfied, contact us within 30 days of delivery and we'll make it right.
Eligible for Return:
- Items that arrived damaged or defective
- Wrong item received
- Item not as described
Not Eligible for Return:
- Opened or used skincare products (for hygiene reasons)
- Items returned after 30 days
How to Request a Refund: Email us at support@menskincareprime.com with your order number and a photo of the issue. We'll respond within 1–2 business days.
Refunds are issued to your original payment method within 5–7 business days of approval.